Privacy Policy

Welcome to Step2gen (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit and interact with our website https://www.step2gen.com.

By using this Website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

a) Information You Provide to Us

• Full Name
• Email Address
• Phone Number
• Company Name
• Job Title
• Project Requirements or Messages
• Any other data you choose to share

b) Automatically Collected Information

• IP Address
• Browser type and device information
• Pages viewed and time spent
• Operating System
• Clickstream data
• Cookies and similar tracking technologies

2. How We Use Your Information

• Respond to your inquiries and support requests
• Provide and improve our products, services, and Website features
• Send administrative communications
• Provide marketing and promotional content (where permitted)
• Personalize your user experience
• Analyze trends and improve site functionality
• Prevent fraud and ensure data security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize returning users, track preferences, analyze Website performance, and deliver personalized content.

4. How We Share Information

a) Third-Party Service Providers

We engage trusted companies for hosting, analytics, CRM, marketing, and customer support.

b) Legal Requirements

We may disclose information if required by law or to protect legal rights.

c) Business Transfers

If Step2gen is merged, sold, or reorganized, your information may be transferred.

5. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, no internet transmission is completely secure.

7. Retention of Information

We retain personal information only as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements.

8. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect data from minors.

9. Your Rights

• Access or obtain a copy of your data
• Request correction of inaccuracies
• Request deletion of your personal information
• Object to or restrict processing
• Opt out of marketing communications

10. International Data Transfers

Your data may be processed and stored outside your country. By using the Website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this policy periodically. Continued use of the Website indicates acceptance of changes.

12. Contact Information

If you have questions or wish to exercise your rights, please visit our Contact Us page.